NinesControl is a database as a service that lets you easily provision, monitor and manage the most popular open source SQL and NoSQL database clusters with some of the leading cloud providers; AWS, GCE and Digital Ocean.
Your database cluster is ready for real-world production usage from the start with automatic cluster and node recovery. Backups are taken automatically and stored encrypted and securely.
NinesControl launches cloud instances on your behalf (BYOI - Bring Your Own Instance) which means you have full control and access to your instances. We use whitelists, firewall configurations, and key based authentication to ensure only NinesControl and you have SSH and database connectivity to your hosts.
We currently support three public cloud providers; Digital Ocean, Amazon AWS, Google Cloud Engine.
We charge a flat subscription rate per database node per month. You can see how much a specific cluster costs by going into your profile and open the billing settings.
Your subscription billing date is determined by the time you upgraded your cluster to a paid plan.
For example if you upgraded your cluster on the 3rd then you will always be billed on the 3rd of the month and we bill you in advance.
Adding or removing nodes to your cluster results in a charge adjustment.
In this example we assume you have 3 database nodes and billed $90 on the 1st of each month. Halfway through the month (i.e., 15 March) you decide to add an additional node at the cost of $49 (per node) with a new subscription plan of $120 per month.
Since you have used half of the current billing cycle, the unused portion of the previous subscription plan results in a credit of $45.
The cost of the new subscription plan for the rest of the month (billing cycle) is $60. The total prorated cost of switching from 3 nodes to a 4 nodes cluster is $135 for the month and is added to the next month's invoice.
You are not billed at the time the subscription plan is changed. The next invoice on April 1st will reflect the new subscription plan for $120 with a prorated charge of $15 for that month only.
We enable by default a trial period of 14 days on your paid plan. After the trial period ends we will start to bill you for current month prorated for the free trial period.
The Professional paid tier comes with email support with a response time of 1 business day. We offer an enterprise tier with 4h response time.
We accept Visa, MasterCard, American Express, Discover, JCB, and Diner's Club
Your subscription billing date is determined by the time you upgraded your account to a paid plan.
For example if you upgraded your account on the 3rd then you will always be billed on the 3rd in the month and we bill you in advance.
Yes, you can cancel the service and get a refund within 30 days of creation. Please contact email@example.com
You can cancel the paid subscription for a cluster by going to the Billing Settings page on the site or contact firstname.lastname@example.org. No further charges will appear for that database cluster after the current month.
We hate to see you go! You can cancel/delete your account anytime, just contact email@example.com.
Our flat monthly rate only considers the size of your cluster. We keep outgoing data bandwidth to the minimum in order to keep your costs down since the cloud instances are owned by you (BYOI) and not NinesControl.
By default backups are stored with these retention periods
Yes, you get full superuser access to your server. You can then create additional users and databases.
Our service is hosted at Amazon AWS using several availability zones and regions. We have fault-tolerance and redundancy in place to make sure the service is up and running at all times.
Your database are deployed on encrypted volumes where possible and we follow security and compliance best practices outlined by each cloud provider.
After a successful deployment your databases are accessed via their public IP. You see an example of a connection DSN from from the overview page for each cluster.
You can use your cloud provider's console to stop an instance, change the instance type and then start the instance again.
Yes we perform automatic incremental backups every hour and ship it to your cloud storage for safe keeping. The default backup/cloud storage retention period is N days.
@todo check w/ simon and alexander
Not at the moment. It's on a the roadmap.
We are hosted on Amazon AWS in the US West (Oregon) region and our failover site is in US East (N. Virginia) region.
@todo Leave out? .No not at the moment however it is on the roadmap.